USI Security Tips

What Are The Essential Roles Of Commercial Security Officers?

November 02, 2016

When it comes to the security of your commercial property and the safety of all it's guests and employees, it's vital to know what level of security is needed and how security officers can help. With this in mind, as you are deciding to hire security officers for your building, you should ask yourself what these officers will be providing? As soon as you've affirmed the need for a security firm, your search will begin by selecting a company that has valid, current state licenses. This company should provide a security consultation, which highlights the essential roles the security officers will provide your business. This article details what roles you should expect from the officers your security company provides. 

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Enhancing Security Image

The presence of security officers give assurance that the building, its patrons, staff and products will be protected. Uniformed and licensed officers also enhance security by deterring crime. Less incidents are likely to occur when security officials are present. Therefore, being visible is one of the ways by which a security officer prevents theft, damage, personal injury, and other incidents. When talking to your security company, ask whether your commercial property needs armed or unarmed security officers.

All security offices provide a level of safety by their presence on a property. Armed security officers provide a different perception to customers and or visitors to a property due to them being armed. Armed security officers are required to have more training due to the management of firearms, which is factor to consider because the guards will typically cost more than unarmed officers. It's also important to remember these officers do have the ability to use lethal force if necessary. However, if you are business that protects money or houses expensive jewelry and other costly objects, an armed guard is most likely a sensible choice to investigate. 

Consistent Property Patrolling

As said before, the presence of uniformed officers can enhance security. Therefore, officers often patrol both the interior and exterior of the premises to implement crowd control and keep an eye on all areas. They will monitor windows, doors and gates to make sure they're locked properly. Additionally, if an alarm sounds or an incident occurs, the security officer will be available to handle the situation. Lastly, security officers prepare daily activity logs and reports of any damage or incidents to present to their supervisor. 

Manage Access Control 

Security officers will monitor vistors entering and exiting the business, ensuring they know who is in the facility and for how long. This is especially important to ensure there's a qualified professional monitoring any restricted areas making sure only people with the right credentials are granted access. 

Provide Added Customer Service

Security officers offer the added benefit of becoming customer service representatives. As a patrolling officer becomes immersed into company culture they understand your business inside and out. Customers feel comfortable walking up to uniformed security personnel to ask for directions or learn more about the business from someone who knows every inch of the property. Security officers can also assist customers by escorting them to their cars after dark or giving direction for different areas around the property. You can rest assure that employing personalized and capable officers will keep your business secure and your customers safe and happy. 

USI Security | Security Officer Staffing Solutions

We know every client’s risks and business objectives are different requiring customized approaches, policies, procedures and requirements. Our management and field personnel work with you to develop security officer staffing solutions for either armed or unarmed officers that cost-effectively address your challenges while supporting your business.

Need to hire officers and enhance your property's security? Click below to schedule a no-cost consultation and property evaluation. 

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